Cold Chain Solutions, Innovative Technology & Personalised Service.
Our customers rely on the strength and breadth of our state of the art, strategically located cold storage management and logistics facilities. We have the capacity and knowledge to manage and scale your cold chain refrigeration and refrigerated logistics..
Cartons | Pallets | Air Freight
Tired of chasing up shipments all day?
Need insider expertise to gain efficiencies?
Looking for a "One Stop Shop"?
Looking for better rates?
Outsource Your Logistics Worries To Us Today
Cool Cartons is a team a cold chain logistics specialists with decades of experience working with the best service providers in the country. Our proprietary technology & dedicated team enables us to ensure your business is getting the best rates and the best service to ensure you can get back to growing your business as effectively and efficiently has possible.
Contact us now to find out how we can help.
Easy Online Scheduling
Just a click of a button, that’s all we need and we’ll look after the rest. From the cold logistics to the refrigerated transport, we’ve got it covered.
Refrigerated courier made easy!
Give your business access to the most powerful platform that makes professional temperature controlled transport services more affordable and efficient than ever before. We pride ourselves on first class customer service, industry leading technology and reliable customer centric cold freight transport services.
We have one clear mission ... "To make temperature controlled transport slick, easy & efficient so that you can get back to doing what you do best - running your business"
Take a look at what some of our clients say about our cold chain management and cold chain logistics...
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“Dealing with Cool Cartons was so simple and straight forward. They quickly connected me with the right services and ushered me through the entire process. There was also no drop and run after we were transitioned, he continued to assist us however was required to ensure we were happy with the overall service provided.”Samantha Smith - Owner Gym Food Australia
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“Matthew and the team at Cool Cartons came highly recommended to us by another meal delivery company when we were looking to change our 3pl suppliers and increase our reach across Australia. They carefully managed the process from end to end. The change was a huge success. From my very first conversation they were professional and at the top of their game. Cool Cartons is now an invaluable “extension” of our business. Highly recommended.” Chefgood – Chefgood
Michelle Sievwright (Director) Chef Good
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“Cool Cartons have really helped us navigate the complexities of cold-chain distribution. We are now getting to far more customers than we ever could have on our own!”
Katherine Westwood (Owner) The Dinner Ladies
Frequently Asked Questions
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Does Cool Cartons offer interstate chilled carton rates?
We sure do! Cool Cartons is the only pay by the kilogram interstate refrigerated courier service. You've probably paid upwards of $300 for a pallet in the past, not anymore. Book with us and just pay by the kg.
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What type of freight does Cool Cartons carry?
We transport both dry and refrigerated freight including fresh produce, pre prepared meals, small goods, packaged soft drink, milk etc. Please contact us for further information on our refrigerated delivery service.
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Do I need paperwork with my freight?.
Yes, however, unlike other providers we provide it all to you via our online platform. It's free and and takes seconds to get started
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Can Cool Cartons be used for proof of delivery?
Yes, in fact we have many clients using Cool Cartons for Proof Of Service. Our portal can capture the arrival time (or start time) and multiple photos for proof of work done. For example, you can capture the time you started work, photos before and after the delivery of your work, and finally the delivery time and signature of your customer upon completion of work. All these will be reflected in the POD with which you can use for invoicing your customers.
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Do I need to label my goods?
Yes. You can easily print out the shipping labels you need for your parcels from your Cool Cartons dashboard. We have several options for the size of shipping labels you wish to have as well as the ability to select or skip the fields you do not need for the labels. Once the deliveries are added into Detrack, you will be able to export them out into generated shipping labels with just a few clicks.
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Does Cool Cartons have delivery tracking?
Our platform uses the highly accurate GPS satellites to pinpoint the locations of your vehicles with a guaranteed accuracy of up to 50m. In actual use, the accuracy is usually better at around 10m ~ 20m. Your clients can also track this via their phone, tablet or PC.
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Does Cool Cartons offer a national service?
Yes we do, our chilled transport network covers over 85% of the Australian population. If you're curious about whether we can service an area give us a call.
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What temperature does Cool Cartons maintain?
Our 'shared line haul', and vans run at 0 to 4 degrees or 'chiller'. We also offer some dedicated frozen courier services and frozen food transport so we may be able to assist you with this.
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How should I package my goods?
Please ensure that your goods are well packaged to withstand road transportation. Check out our blog for further advice in regards to packaging.
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What's the standard pick up and delivery service?
Check out our delivery schedule here http://coolcartons.com.au/delivery-schedule. Pleaes book your pick up the day prior by 3 pm and have the goods ready for pick up the day after. From there we'll move it locally or interstate and deliver as soon as your goods arrive.
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Are my goods covered by insurance?
The price of transportation does not provide the sender with an insurance policy. If you require advise or clarification in regards to insurance, please contact us prior to booking a consignment.