Big cold solutions, from our business to yours.

Our customers rely on the strength and breadth of our state of the art, strategically located cold storage and logistics facilities. We have the capacity and knowledge to manage and scale your cold chain.

Cartons | Pallets | Air Freight

Whether it's meat or seafood, bakery products, confectionery, dairy, fruits or vegetables, Cool Cartons specialises in reliably maintaining it. Our differentiated warehouse management systems ensure your products get to market as promised and give you the visibility you need along the way.

Whether you're a Food Producer, Retailer, Food Service Provider or somewhere in-between, leverage our temperature-controlled supply chain infrastructure to facilitate the movement of your goods from farm to fork.  

Big or small we have a ready-made solution to suit your needs.

- National Coverage 
- Customised E2E Solutions
- E Commerce Ready
- Full Automation
- Online Tracking
- Labeling
- Freight Management


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Refrigerated freight made easy!

Give your business access to the most powerful platform that makes professional temperature controlled transport services more affordable and efficient than ever before. We pride ourselves on first class customer service, industry leading technology and reliable customer centric transport services.

We have one clear mision ... "To make temperature controlled transport slick, easy & efficient so that you can get back to doing what you do best - running your business"

Take a look at what some of our clients say ...

Learn More
  • Quote
    “Dealing with Cool Cartons was so simple and straight forward. They quickly connected me with the right services and ushered me through the entire process. There was also no drop and run after we were transitioned, he continued to assist us however was required to ensure we were happy with the overall service provided.”

    Samantha Smith - Owner Gym Food Australia

    Samantha Smith - Owner
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    “Matthew and the team at Cool Cartons came highly recommended to us by another meal delivery company when we were looking to change our 3pl suppliers and increase our reach across Australia. They carefully managed the process from end to end. The change was a huge success. From my very first conversation they were professional and at the top of their game. Cool Cartons is now an invaluable “extension” of our business. Highly recommended.” Chefgood – Chefgood

    Michelle Sievwright (Director) Chef Good

    Michelle Sievwright (Director)
  • Quote
    “Cool Cartons have really helped us navigate the complexities of cold-chain distribution. We are now getting to far more customers than we ever could have on our own!”

    Katherine Westwood (Owner) The Dinner Ladies

    Katherine Westwood (Owner)

Frequently Asked Questions

  • Does Cool Cartons offer interstate chilled carton rates?

    We sure do! Cool Cartons is the only pay by the kilogram interstate refrigerated road service. You've probably paid upwards of $300 for a pallet in the past, not anymore. Book with us and just pay by the kg. 

  • What type of freight does Cool Cartons carry?

    We transport both dry and refrigerated freight including fresh produce, pre prepared meals, small goods, packaged soft drink, milk etc. Please contact us for further information.

  • Do I need paperwork with my freight?.

    Yes, however, unlike other providers we provide it all to you via our online platform. It's free and and takes seconds to get started

  • Can Cool Cartons be used for proof of delivery?

    Yes, in fact we have many clients using Cool Cartons for Proof Of Service. Our portal can capture the arrival time (or start time) and multiple photos for proof of work done. For example, you can capture the time you started work, photos before and after the delivery of your work, and finally the delivery time and signature of your customer upon completion of work. All these will be reflected in the POD with which you can use for invoicing your customers.

  • Do I need to label my goods?

    Yes. You can easily print out the shipping labels you need for your parcels from your Cool Cartons dashboard. We have several options for the size of shipping labels you wish to have as well as the ability to select or skip the fields you do not need for the labels. Once the deliveries are added into Detrack, you will be able to export them out into generated shipping labels with just a few clicks.

  • Does Cool Cartons have delivery tracking?

    Our platform uses the highly accurate GPS satellites to pinpoint the locations of your vehicles with a guaranteed accuracy of up to 50m. In actual use, the accuracy is usually better at around 10m ~ 20m. Your clients can also track this via their phone, tablet or PC.

  • Does Cool Cartons offer a national service?

    Yes we do, our network covers over 85% of the Australian population. If you're curious about whether we can service an area give us a call.

  • What temperature does Cool Cartons maintain?

    Our 'shared line haul', and vans run at 0 to 4 degrees or 'chiller'. We also offer some dedicated frozen services so we may be able to assist you with this.

  • How should I package my goods?

    Please ensure that your goods are well packaged to withstand road transportation. Check out our blog for further advice in regards to packaging. 

  • What's the standard pick up and delivery service?

    Check out our delivery schedule here Pleaes book your pick up the day prior by 3 pm and have the goods ready for pick up the day after. From there we'll move it locally or interstate and deliver as soon as your goods arrive. 

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